During 2019 the market dimension of the Unified Communication Collaboration (UCC) has exceeded 30 billion dollars and, according to the estimates made before the COVID-19 pandemic, the CAGR would have also had a significant growth, 8% between 2020 and 2026. The term UCC refers to a set of technologies, and a new approach that can make the difference in the intra and inter-business communication. The increase of this dimension and the compound annual growth rate has been accelerated by technological advancements, the increase of smart working, and the unexpected pandemic event. It is well known that the pandemic has accelerated growth, making digital collaboration tools essentials to run business activities. The growing spread of smartphones and the digital evolution of communication infrastructures and cloud (FTTH and 5G, virtualization, etc.) have made the digital experience a natural act, sparing complexity to the end-user and making the number of products and services wider available.

THE DIGITAL EVOLUTION HAS MADE THE DIGITAL EXPERIENCE A NATURAL ACT

The UCC indicator provides a key insight of the status of the market. It is defined as the integration of many communication technologies with collaboration instruments, like the real-time videoconference, the e-mail, the instant messaging, the desktop sharing, the sharing of files and resources in cloud, and last but not least, the virtualization of traditional communication systems, like the classic PSTN telephone lines that are brought into the cloud thanks to Virtual-PBX and Voip. Thanks to a well-integrated UCC businesses can simplify the interaction methods between employees and clients, ensure a high level of interaction between the workforce globally, and, last but not least, enable remote working and smart working in a transparent way. All this is possible thanks to the digitalization of the collaboration instruments, through the so-called digital-twin (the digital copy of a real object, a virtual representation of quantities and states) that enables remote working and instant sharing of information between people.

DIGITAL-TWIN ENABLES REMOTE WORKING AND INSTANT SHARING OF INFORMATION BETWEEN PEOPLE

In the last years, these technologies have become pervasive and have accelerated during the COVID-19 pandemic. Along with a survey made by McKinsey, 80% of workers love work from home, 41% say to be more productive than before, and 28% are just as productive. The benefits expressed by all the employees interviewed are summed up in more free time due to the less time spent commuting, and the greater flexibility in finding a balance between personal and professional life. Given the encouraging data, many organizations think of taking advantage of the situation by accessing new talents without particular geographical constraints and adopt a new culture related to smart working, to significantly cut real estate costs.

Now, a new question arises: do physical working spaces still have a role? If they do, what will be their function? What seems to be the most likely, as stated by Brodie Boland of McKinsey, is a future in which organizations will consider hybrid working, which could “create workspaces specifically designed to support types of interactions that cannot occur remotely”. Workspaces become spaces designed to facilitate human relationships, creativity, and physical collaboration, with a few shared desks and many rooms and environments designed to encourage the exchange of ideas. Technologies are therefore needed to manage in a smart and efficient way the allocation of spaces and resources, by making the physical space a continuum with digital collaboration tools. Physical and digital spaces must merge, the remote and in presence collaboration should be in symbiosis, seamless. This merging between physical and digital is called phygital and comes from the crasis of two English words: Physical and Digital.

Technologies that allow the access to physical spaces, like the access control ones, should be consistent with the Unified Communication Collaboration. In particular, “smart” access control is essential, as stated by Anna Testa, the Innovation and Digital Transformation Sales Specialist of Cisco, in the article “Cisco Spark and Sofia Locks: Unlocking the Value of Digital and Physical Collaboration“, as it allows the creation of a cyber-physic ecosystem of products and services integrated, that provides an access control service on-demand, secure and flexible, designed for customers with different use-cases.

REAL ESTATE ENTERS A NEW COMPETITIVE PHASE IN WHICH THE DIGITAL WORLD IS AS IMPORTANT AS THE PHYSICAL ONE

All of these define therefore an important market trend, while physical security becomes a fundamental tool for the new management of space operations. To catch up with such a trend, technologies with a high level of compatibility and integrability with the digital world and the UCC solutions are needed. Real estate enters a new competitive phase in which the digital world is as important as the physical one. Not only the audience is increasing, but also business volumes, and business itself comes closer to customers and their needs.

A man walks into an office. You should agree with me that this simple sentence may be the beginning of a multitude of different events. Let’s pick a peculiar point of view, the technology one, or in other words: how the man walked into the office? He may have walked in by opening a door with a key, that he received from the organization, and that he ought to keep safe. Or after the permission granted by a doorkeeper that recognized him. He could have entered a compound first, or he could have driven in it, passing through an open barrier that he opened with a badge, and finding a parking spot that has been assigned to him at some point.

To look for a key, to guard a gate, to assign a parking space, they are all efforts, and because of that they involve a cost. I put them in a designed order: costs rise from the first to the latter. In case you are a building manager you may easily figure out the expenses, but I guess that the whole concept is clear to everyone (in case you are not a BM, you should somehow be familiar with looking for a key and not finding it, but this is not the point here). Let’s change the scenario by removing the key, the door keeper, the badge, and the known and assigned parking spot, because we said they involve costs. With these elements missing, can a man walk into an office, provided that an office is not a public open space?

Yes, with an App. It opens the door and the barrier, it provides the credentials to the men to be safely recognized at the gate, it shows the number and location of the parking spot that was assigned to the man when he needed it, at the very moment he got to the compound. All the elements of the aforementioned scenario are gone, the man only needs a single extension.

“ANY EXTENSION, WHETHER OF SKIN, HAND, OR FOOT, AFFECTS THE WHOLE PSYCHIC AND SOCIAL COMPLEX.”

(QUALSIASI ESTENSIONE, SIA ESSA LA PELLE, LA MANO O IL PIEDE, INFLUISCE SULL’INTERO COMPLESSO PSICHICO E SOCIALE.)

MARSHALL MCLUHAN

For the sake of this post, you should not look at the App itself, or look for it. Look at the complex instead, it is a whole complex that has changed, stay focused on that. Consider the shift between the first and second scenario, the virtual distance that keeps them apart. Information technology is coming to the market as a wave (scattered in labels: PropTech, IoT, BigData, Analytics, and so on), those who are going to take it, will cut the costs, and will cut the loose.

The office one worked as a good example, but I am sure we could not stop imagining new environments undergoing such a revolution. To bring technology into the spaces we are dwelling is a conscious action of change, in other words, it is making business. The App (running into a smartphone, a smartwatch, or any other device), as the door and the barrier are physical elements in our environment. When the man walks in, they become part of an interactive complex that may work like a charm and make the future accessible.

It is time to think big. Not a single building anymore, but a network of spaces and areas with different destinations ready to welcome and support several human activities. On one hand the ease of set up, and the very low costs, on the other hand the power to design any kind of interaction. From a network of diffuse offices with a flexible booking logic, to an offering of amenities for clients, employees, guests. What is the next business you are going to design?

In breve:

  • Cosa succede al mercato quando entra in gioco il digitale
  • Il digitale nel mercato immobiliare
  • Filiera, macro-trend tecnologici e trend di mercato
  • Aumentare l’EBITDA per ogni unità di superficie

Nell’articolo online “What is Digital Transformation?” il team di SalesForce propone la seguente definizione: la trasformazione digitale è il processo con cui, tramite l’utilizzo di tecnologie digitali, si creano nuovi modelli di business, o si modificano quelli esistenti, si creano nuovi elementi culturali, and nuove esperienze per i clienti, al fine di poter stare al passo con i requisiti competitivi di mercato. La trasformazione digitale trascende gli schemi tradizionali, ad esempio lo schema di ruoli aziendali classici delle vendite, del marketing, e del customer service. Le informazioni attraversano rapidamente tutte le divisioni, e possono essere scambiate in tempo reale con i clienti. È necessario reimmaginare il modo in cui facciamo business, come dal foglio di carta al foglio elettronico. Constatare gli effetti del digitale è facile, basta una rapida occhiata sui mercati: Tesla ha rivoluzionato l’automotive, Booking.com l’hospitality, Uber e Flixbus il mondo del trasporto pubblico, Glovo e Deliveroo la logistica, N26 il mondo bancario e finanziario, solo per citare gli esempi più noti. Questo inesorabile processo sta coinvolgendo anche il mercato immobiliare, e in questo contesto si inserisce un trend noto come PropTech. Il PropTech è un cambiamento tecnologico e di mentalità, che coinvolge tutto il settore immobiliare, e i suoi consumatori, nei movimenti e nelle transazioni di edifici e città. Il concetto potrebbe risultare astratto, in quanto non si riferisce ad una azione specifica da intraprendere, quanto piuttosto ad un approccio, e un percorso culturale rivolto all’intero settore. Stiamo parlando di un processo che coinvolge sia la parte commerciale dell’industria, che quella delle costruzioni, fino agli aspetti tecnici degli edifici stessi. L’ecosistema PropTech è composto da molte aziende, start-up e scale-up che operano in varie fasi della filiera real-estate. A grandi linee queste aziende offrono una delle seguenti quattro tipologie di prodotti o servizi:

  • Tecnologie o piattaforme per la compravendita di immobili o locazioni
  • Tecnologie o piattaforma per la costruzione e/o ristrutturazioni degli immobili
  • Tecnologie o piattaforme per la gestione per la vendita di servizi immobiliari
  • Tecnologie o piattaforme per la gestione dell’edificio

Abbiamo schematizzato la filiera che viene a comporsi dall’offerta di tutte queste aziende nell’immagine qui di seguito.

Come è possibile vedere, il PropTech si sviluppa a partire da macro-trend tecnologici, portando all’interno del mondo real-estate le competenze che si sono sviluppate negli ultimi anni anche in altri settori: così, società si sono affermate società FinTech come Casavo che implementa nuovi modelli finanziari per la compravendita di edifici, o tecnologie ERP e BIM per una gestione più efficiente dei processi di costruzione degli immobili. E ancora, grazie alle piattaforme di e-commerce, come AirBnb, si sono affermati i modelli di sharing-economy e messa a servizio (il così detto as-a-service) di immobili nei settori dell’hospitality, del flexible working e del retail, che hanno creato un circolo virtuoso con tecnologie specifiche, per lo più basate sull’IoT, per una gestione efficiente degli edifici sul mercato. L’adozione di queste tecnologie e dell’approccio culturale corretto all’innovazione del business permettono di massimizzare il profitto in un contesto di forti incertezze sul futuro. I clienti sono infatti sempre meno predisposti a contatti di acquisto o di leasing (operativo o finanziario) che li impegnino per un lungo periodo (in questo anche guidati da direttive internazionali come la IFRS16). Il mercato ne risulta più fluido e dinamico, con richieste di soluzioni immobiliari a breve termine (pochi giorni nella hospitality, pochi mesi nel commerciale e nel retail) che portano a due conseguenze principali:

  • Da una parte, un inquilino (tenant) che occupa uno spazio per un breve periodo, non vuole dedicare tempo all’allestimento dello stesso; richiederà quindi soluzioni plug-and-play, che può utilizzare direttamente senza alcuna fase preparatoria
  • Dall’altra, il proprietario (landlord), deve farsi carico di oneri sempre maggiori (arredamento, sicurezza, manutenzioni, etc…), al fine di poter offrire un immobile pronto all’uso ai suoi clienti, quindi ottimizzare e abbattere i costi quanto più possibile.

In questo contesto, per gli operatori immobiliari, risulta fondamentali quindi dotarsi di tecnologie e strumenti che consentano una più semplice gestione degli spazi, al fine di contrastare l’importante aumento di costi di gestione e reagire prontamente alle rapide occasioni di profitto che si presentano. Uno scenario d’esempio può essere la commercializzazione di spazi direttamente tramite piattaforme di e-commerce, con un eventuale pricing dinamico, che consenta ai clienti che effettuano un acquisto di entrare nello spazio direttamente tramite il loro smartphone, grazie a una App che gestisce l’acquisto, come l’apertura dei varchi, e l’accesso alle amenities. Due sono gli effetti immediati: minori costi di gestione e un aumento del fatturato per metro quadro, facendo quindi aumentare notevolmente l’EBITDA per ogni unità di superficie. Il controllo accessi è l’elemento chiave per attuare simili strategie, controllando l’accesso e quindi la vendita. In Sofia Locks siamo disponibili per demo gratuite delle nostre soluzioni di controllo accesso smart, basate su IoT e cloud, che consentono una facile riconfigurazione degli spazi (soluzioni wireless), che non richiedano server locali e complesse configurazioni (virtualizzate), e che realizzino una completa digitalizzazione degli strumenti di accesso (apertura tramite smartphone). Dotarsi di tale tipologia di soluzioni, pensate in modo completamente smart, basate su software moderni e che permettono integrazioni con secondo gli standard del Web 4.0, apre a nuove e importanti occasioni di sviluppo.

Something is changing in the residential industry. When one is thinking of a comfortable house, and a comfortable life, a new dimension should be kept in mind, the technological one. This “fixture” can raise living standards to the next level, by increasing the value and improving the experience lived by customers, which becomes unique. The digitalization of comfort represents the trend of the future, as it not only increases the value of the building and the services offered, but it also allows to optimize many operations and simplify the whole management.

The digital revolution has accustomed people to fast interactions and accessing many services with great ease. In this context, the smartphone has become the symbol of this new digital way of life. TopLife Concierge and Sofia Locks, know that flexibility and comfort come from innovation, and, for this reason, they have decided to mix their cutting-edge offerings to bring to the market digital solutions that can make the difference for customers and users in the real-estate market. TopLife Concierge and Sofia Locks have firstly met in an innovative context, which is the creation of a new and modern pro-working space of Wellio, in the city center of Milan. For the occasion, they have launched a new application that combines the distinctive features of their solutions.

Consierge+App.jpg

TopLife Concierge is a leader in Italy in providing specialized figures for the management of lifestyle areas in residential and corporate buildings. Their professionals provide their interlocutors a five-star experience and complete assistance in managing staff, correspondence, but also relaxation areas, or booking events. The personalized Apps for each building provided by TopLife Concierge are the digital channel to access all the services of the dedicated staff.

Sofia Locks offers a PropTech access control solution, a complete system that allows customers to digitize spaces and access them. Its systems are designed to meet the need of different key players in the field of flexible spaces (like coworkings, co-livings and retails), and support companies operating in the real-estate sector in the designing of new businesses. Sofia Locks provides all the features needed to manage a property smartly, from the virtual badge to open doors with the smartphone, to a complete analytics system for analyzing the use and booking of spaces. The functioning of the system is intuitive, people will be able to access spaces and resources with their smartphone, through mobile credentials. The mobile credentials allow people to authenticate a smartphone and use it as a key to open passages, as the access control virtualization process transforms the physical keys, or badges, into mobile secure credentials that operate through the user's smartphone. The economic and safety advantages reachable are many, as well as the security ones.

A unique and digital service arises from the best know-how in the comfort offering and the most cutting-edge cloud technology. Through single interface services and amenities could be checked and managed everywhere and at any time, moreover, the solutions fit all the different use cases, from residential buildings to mono/multi-tenant offices, coworkings, or shopping malls. Furthermore, new developments are always ongoing, as new ad-hoc solutions are being developed by Sofia Locks, as surveillance systems. These will be manageable remotely, at any moment and everywhere, and would be used also by the single user, through the App. This will enable customers and managers to always keep an eye on any door in a simple and secure way. All this will be always done with maximum control, safety, flexibility, and comfort.

Quick answer: no, and it will never. In case you are interested in a more detailed explanation of the attack and why our technology can’t be a target of such an exploit, keep on reading.

The critical security weaknesses in the Bluetooth Low Energy (BLE) specifications have been much debated in the last period, since the Perdue University and the École Polytechnique Fédérale de Lausanne (EPFL) have warned on BLESA (Bluetooth Low Energy Spoofing Attack) attacks. This vulnerability, identified in the last months, impacts the devices running the BLE protocol, and enables hackers to impersonate a BLE device to spoof important data to another device paired previously.

Bluetooth Low Energy is the most widely used protocol and it enables energy-efficient wireless short-range communication between resource-constrained devices. It is smarter and more compact than the classic original version, it is more energy-efficient and better conserves the battery power without compromising the connectivity. Moreover, it is easily adoptable, as it requires a little user interaction to establish a connection between two or more devices. Unfortunately, its simplicity is not only the root of his widespread use but also the root of its vulnerabilities, like spoofing attacks.

Researchers have stated that the new security vulnerability manifests itself during the pairing and bonding processes in which the client and the server have authenticated to pair with each other’s device. During the authentication process, reconnection verifications can be bypassed, and this may involve the sending of incorrect information to the BLE device. All this may result in erroneous decisions made by human operators and automated processes.

Each BLE connection involves a device acting as a client and another acting as a server. The first time they connect, they make a pairing procedure, which changes on the basis of the connected devices and the user-interfaces’ capabilities. In this phase the vulnerability manifests itself. The different ways of interaction between the primary and the secondary device allow controlling the whole process and the vulnerability itself. In the first kind of interaction a peripheral device connects to a primary one in an indissoluble way, the two devices are therefore bonded. In the second kind, the central device can connect to the peripheral one every time there is an interaction, without bonding the devices. The vulnerability presents in the first case, which is the one that Sofia Locks systems never use during the access control platform network configuration and communication.

Therefore, our solutions and cloud-based operation do not bear the vulnerability risk. Our systems are provided with an additional encryption protocol to the standard BLE one, to have an additional security layer. Our experts have specifically designed our solutions in this way, to avoid these kinds of attacks or technological vulnerabilities. For this reason, the BLESA attack will never affect the functioning of our systems and devices.

The real-estate market is facing a deep processing stage, namely the fast-changing needs of customers, which are increasingly oriented towards “as-a-service”. Flexible and “mobile-first” offers, combined with the new enabling technologies, have thus led real-estate operators to rethink the way they act on the market. Thanks to the affirmation of flexible spaces, users have started using spaces in an agile way, and managers have organized the resources along with the most advanced paradigm of the sharing economy. The labor market has seen the birth of co-working or pro-working spaces (flexible working), the residential one the affirmation of co-living spaces (flexible housing), and retail one the creation of smart retail spaces (flexible retail).

Access control systems become enablers of the businesses where users often change

In this context access control systems play a fundamental role and become enablers of the businesses where users often change, for example, the short-term rental ones. Technology is essential, as it guarantees fast and efficient processes, which meet the need for maximum flexibility of users and managers, and allow companies to keep up with the fast-changing responsive market. Short-term rent businesses become sustainable when end-users can access the rented space through their personal smartphone. In this way costs can be cut, thanks to the digital authorization system, the connection of this one with the purchase and billing services, and the total elimination of physical keys (which will no longer be delivered and recorded).

During COVID 19 and the related practices of social distancing an access control system is an important advantage, as it allows a complete authorization flow and remote management. The use of completely touch-less solutions, which use radio technology to open gateways, allow to increase health safety and reduce the occasions of contact with surfaces. The introduction of smart systems, like the ones of Sofia Locks, allows automatic control of the capacity of the buildings, as it authorizes the distribution of access keys only if the building still has free stations.

The digitalization breaks down the friction by making all the fundamental touchpoints a seamless process

What has been described is possible thanks to the process of digitization of access management, which is the first point of contact between the user and the building. The digitalization, as pointed out above, breaks down the friction by making all the fundamental touchpoints a seamless process. This is a game changer, especially in this case where access is the turning point of the economical transaction.

How to enable coworking to do, or enhance, their business is the theme analysed by our CEO, Alessandro Nacci, during the interview made by Jean-Yves Huwart for the Coworking Europe Conference. The real estate market has really changed in the last few years, new social trends have spread, technological solutions have established, and real problems like urbanization and sustainability have been debated. All these topics represent the focus of the Coworking Europe Conference, the event that supports the development of modern business models and the achievement of new business environments, like coworkings.

Watch the full interview

This year the conference will take place in Vienna, in November, from 25 to 27, and we will be there with our partner, Iseo Serrature. Innovation is going to be a main topic, as it represents the key to compete in the modern landscape and enables companies to gain new business opportunities.

The dynamism of the real estate market has led companies to invest in innovative systems to keep up with the fast changing environment. Technological solutions are essential not only to embrace new trends, but also to cut operating costs. Through new generation software everything can be virtualized and managed in a full digital way, optimizing complex operations. For example, different working spaces can be managed by using a smartphone, from anywhere. Managers can have live statistics on entrances rules under real-time control, and fix dynamic access prices consequently based on the use of resources. Not only the control of coworkings, co-livings, and offices can be virtualized, but also any flexible or shared space, like bicycle storages. Sofia Locks systems are designed not only to improve the security of the spaces they’re integrated in, but also to be business enablers! Companies can't implement successful strategies when they keep technology and business apart, they should always proceed side by side and be constantly updated and tuned. In this way not only the competitive position is improved, but also the customer experience. Understanding our customers’ needs is essential for us, this is why we have implemented a co-design process to see which hardware and software combinations fit the customer's use case. To complete our offering, we also welcome integrations, both with third party partners and with single customers (and we already have a good number of them). Our systems are flexible also from the management point of view. The demand for flexible workspaces, like coworkings, has increased in the suburbs, as people now have the possibility to work remotely. Our cloud-based solutions improve the management of different buildings, because all the locations can be managed with a single panel. Operations are thus centralized and automated by intelligent software. Proptech solutions have revolutionized the whole real estate market, not only have they outpaced old systems and solutions with new smart standards, but they have entirely changed the way things are accomplished and the space is perceived by people.

Watch the full interview

The working environment is facing a deep change, in the last months many of us have faced new challenges, turned their homes into offices, carried out different tasks and changed their habits. In this context technology has set itself as a de facto standard, it has allowed people to work from home, cut the distances and overcome obstacles. In a nutshell it has revolutionized the entire world of work! Now everyone is aware of the importance of the new technological solutions and the role they have in our society.The situation we are experiencing has highlighted fundamental aspects that were previously underestimated, such as the security of buildings, the need for flexibility, and the management of different businesses. All of these are of crucial importance nowadays, especially when it comes to modern work, or housing solutions, both in need of high flexibility and agility. Structures such as coworking, co-living and flexible spaces must be managed in a smart way, to always ensure a certain level of safety without sacrificing agility. Access control systems are fundamental technologies in this context because they guarantee security, but also simplify the management by managers and the use of the service by users. These systems are very widespread in the market, each has different features, and not every solution is the same in terms of reliability and safety.

The access control market

The market for access control has long been dominated by electronics companies, which proposed solutions based on locks as inactive components. Until now locks were only an object of external control. Today, technological innovation has largely modified the components and the functioning of access control systems. New companies have entered the industry offering solutions developed on modern standards that incorporate cutting-edge technologies such as Bluetooth 4.0. Today we have smart locks. These are all-in-one solutions, which means that cylinders, plates with handles, actuators and motorized locks are able to manage the validation of access requests, without connection to the mains and without wiring to the central system. In this way every kind of gate becomes smart and independent and can self manage all the logs of authorizations, without wiring! The integration of smartlock and cloud-native systems has finally brought a real revolution in the world of access control.

Which are the main features of a cloud-native access control system?

Cloud-native systems have many features that can meet the needs of different businesses. Below we will analyze in detail the individual features, focusing on the benefits and the advantages that can be obtained.From the point of view of the final user, the way people interact with spaces changes dramatically. Users can access the structures independently, thanks to mobile credentials on their smartphone, i.e. without having to go through the reception. In addition, they can interact with the spaces in real time, for example by booking workstations, checking their availability, and interacting with the services in the area of interest (Sofia Locks Bookey is a complete product that includes all these and other functions). It can be easily understood that these innovations allow to save staff costs and efforts. Managers and administrators can have a flexible and powerful system thanks to cloud-native solutions. Multi-site access control becomes effective, as buildings can be managed in real-time and remotely through an easy-to-use single panel. Remote management also improves the security and flexibility of buildings, as user permissions can be updated and modified immediately. Additional tools available to the manager are the user tracking and the display access statistics, which allow him to have a complete overview of the situation and updated statistics on the frequency and mode of use of space and resources.

Which are the possible applications of cloud-native systems?

These innovative systems are flexible and can easily adapt to different scenarios. Among them we have chosen some, the most representative for innovation: co-living and student housings, and coworkings and offices. We analyze in detail the main use cases:

Co-living

Co-livings have established themselves in Europe in recent years, these structures respond to a dynamic lifestyle, where people share spaces and create communities. These solutions have been designed for the young population, which is always on the move and involved in challenging activities. They meet the needs of digital natives, who want to manage everything in a simple, smart and fast way.To be successful, co-living must have cutting-edge solutions, to keep up with the needs of their guests, as well as efficient and well-designed maintenance processes, to facilitate their management. Cloud-native access control systems are designed to meet the needs of flexible structures, allowing managers to coordinate resources in real time, to update access permissions at any time and to have statistics on the use of the structures. The mobile credentials provided to the users are personal and traceable, each move is recorded and verified, so as to increase the security of co-living and cut costs. Technological solutions also incentivizes the formation of communities. Co-livings welcome the champions of the sharing economy, the so called digital natives. They want to establish relationships, communicate and use digital tools. Cloud-native access control systems can also be an enabling tool. For example, through the Luckey application, users can access the scheduled events calendar in real time, book common areas, and reach the spaces of interest without difficulty.

Coworking

The management of a coworking, similar to co-livings, is not as simple as it seems. It means caring for the customers’ satisfaction, and the efficiency and the security of the business. Spaces shall be flexible, user-accessible and equipped with related services. Technology also plays a key role for these structures, in this market the differentiation of the supply is crucial! A keyless access control system can be a competitive advantage, as it not only improves building security, but also flexibility.Sofia Locks' cloud-native systems guarantee the same security standards of the e-banking systems, furthermore they are compliant with GDPR regulations. The functioning is intuitive, the manager can verify, update and change access permissions at any time thanks to the complete management interface. While users, to reach the desired spaces, can use the smartphone and access the gates through the application (e.g. Sofia Locks Luckey). In addition, to meet the safety standards and the today’s security needs, handsfree opening systems can be integrated, such as Sofia Locks Hypertag. It enables on any lock the opening via NFC or QR code.Thanks to their flexibility, cloud-native solutions facilitate the coordination of the different business sites: through a single panel, the manager can verify the activities of many coworking sites, even if located in other cities or countries. In this way it is possible to have an overall vision of the situation and of the activities of the enterprise.

What we do at Sofia Locks

We, at Sofia Locks, are aware of the importance of innovative solutions. They assist every activity of the working day, facilitate interactions and simplify daily activities. The success of many businesses, such as coworking and co-living, depends on these cutting-edge systems, that allows businesses to gain important competitive advantages, and create a welcoming and comfortable environment for users.Our solutions are designed to meet the needs of a rapidly evolving market, as they allow users and managers to interact with spaces in a smart way and reorganize them according to specific business needs.

Contact us to deepen the topic or download our new free whitepaper to understand how we work https://www.sofialocks.com/en/proptech-perspective/sofia-locks-codesign-process/ or start your innovation path immediately by contacting our experts without commitment https://www.sofialocks.com/en/get-a-quote/

During the last few years technology has changed not only our lives but also the whole market. It is a flow of constant improvement that has overwhelmed everything that surrounds us, especially businesses. In this context, proptech has gained more and more importance and has become really widespread. With this term, we mean the application of information technology and platform economics to real estate. The combination of ICT and the several different facets of real estate has given rise to important changes in the whole sector. The understanding of this phenomenon is more complex than it may sound because it is about digital transformation. The core of the question is to understand how to extract and experience value through the use of digital technologies. In the last years, the introduction of modern systems in the different sectors has given rise to many improvements. For example, proptech solutions have revolutionized the concept of business, because through these the efficiency of the facility management can be increased, the flexibility can be improved and the systems ergonomic can be bettered (you may find more information about this here, and here). These technologies were born to cope with the fast-changing modern market, where new opportunities and threats are a stream of constant change, and now they have revolutionized the way spaces and resources are managed.

Cloud-native solutions can radically transform the space they are integrated in

Access control systems play a fundamental role in this context. These solutions are really widespread now, there are different systems on the market, but they’re not all the same. Cloud-native solutions really differ from traditional ones, as they can radically transform the space they're integrated in. Modern systems can easily adapt to the dynamic market, indeed they are open to unlimited opportunities and new business models. Anyone familiar with cloud-based systems knows that the cloud is pervasive and is essential when talking about resource management, because through this technology time and space boundaries are overthrown. Cloud computing lives at the core of proptech solutions and provides them with a trademark of great flexibility. It allows to send information from one point of the system to another and makes actions immediately effective! A single control network can be spread across different buildings, cities, and countries, and it can communicate with different services. In this way the information exchange, the security implementation, and the business support are facilitated. This technology has improved the whole management process, especially from the orchestration point of view, because everything that happens is under the supervision of a central intelligence and a powerful automation. In this way, the transactions become streams, ready to meet the market needs and to face all the rapid changes.

Our modern software designed for proptech solutions allows to manage spaces and smartly interact with them

We, at Sofia Locks, are aware that the software improves people’s lives, as it assists quite every activity of the working day, eases the interaction, and simplifies daily activities. For this reason, we develop cloud-native systems that help enterprises to bring their business in the digitalisation era. Our modern software designed for proptech solutions allows to manage spaces and interact with them in a smart way, moreover, they can be modified according to the business needs. There are no limits to possible improvement or reorganization of the solutions, as reliable systems always allows to be plugged, when needed.

Contact us to deepen the topic or download the new free whitepaper to understand how we work https://www.sofialocks.com/en/proptech-perspective/sofia-locks-codesign-process/

Remote and smart working have become more and more widespread in the last period due to the multiple changes that the whole society had to face. This situation has modified not only the working environment, but also the companies’ attitude, as employees have gone through a phenomenon of responsibilized freedom. Many workers have done different tasks, faced new challenges and gained more responsibilities. They have learnt how to become more efficient and organized in order to obtain good results like high productivity. The positive effects and benefits of the new working reality have been confirmed by a study conducted by Stanford University. Along with the survey remote workers have become more efficient and their productivity has increased by 13%. In this context, where going back to an old fashioned office workday seems quite difficult, there has been an increase in the importance of flexible spaces and coworkings.

The whole approach to work has changed, and technology is gaining a pivotal role!

Coworking spaces are becoming the new norm, they offer all the amenities needed by workers: a comfortable space where to work, several meeting rooms, coffee stations and the support of a community. The whole approach to work has changed, by methods, environments and times! In this dynamic period, technology is gaining a pivotal role, it improves the fruition of the resources and the management of spaces and buildings.

How to design a coworking space

The new trend of coworking is spreading at lightning speed, more and more spaces are coming to light, anyone with its peculiarity. Not only are there places dedicated to professionals with a commun background, but also to people that share the same passions. For example, nowadays dog-friendly coworking spaces are gaining ground in the U.S. So, these businesses represent not only a working space, but also a creative one where different experts meet and share ideas and opinions. Although, in this place of sharing and learning some essential features are needed. Here are the ones that we, at Sofia Locks, consider crucial.

Coworkings need flexibility and cutting-edge systems

The coworking should be easily accessible, users shouldn’t have problems reaching the resources, spaces and services should be get to the easier way. The management should be agile, in order to immediately respond to the needs of the different users, and the time scheduling should be flexible. As we are gonna underline later, flexibility plays a key role in this context, as users should feel free and comfortable in order to build a positive customer base. Technology becomes a fundamental feature when talking about flexible spaces and the services should be cutting-edge. Coworkings represent the places of gatherings of modern professional figures, who are accustomed to have everything at their fingertips, in their smartphone or their laptop. They have to be able to manage everything freely and rapidly.

Security is essential

Security plays a fundamental role when talking about coworking and it represents the first step that has to be carried out to create a safe environment for both users and employees. Nevertheless, implementing security systems that allow people to access different areas and at the same time grant the security of the building is not easy! There are many options that can be put into use when it comes to shared spaces, but not all have the same reliability.

Cloud-native solutions are not only secure, but also convenient

The cloud-based systems designed by Sofia Locks are thought for flexible solutions, they always grant secure and seamless access to the ever changing list of guests that use the service. The security standards used are the ones of the e-banking systems and they are also GDPR compliant. The functioning of these solutions is very simple, through the dedicated application users and employees can browse and book any kind of resource, from desk to locker, to meeting rooms. The manager can manage and coordinate the continuous flow of people remotely and on site, in this way he can always grant access or deny it when needed! So, these solutions are not only secure, but also convenient, as cards or keys are no longer necessary, users just need their smartphone. Moreover, new technologies also allow to unlock the door hands-free, without compromising the security of coworkers! They just have to tap the “unlock button” on the application and the door automatically opens. This feature has been developed with special attention to the challenges we are now facing (See more about features for fighting Covid19).

Flexibility is the key

Flexibility is a fundamental feature when dealing with coworkings, as these spaces continuously change! Cloud-based solutions are agile and allow the manager to coordinate and administer different buildings with a single panel, even if located in different cities or Countries. The remote access control allows to have a global view of the current situation and to be always ready to satisfy the needs of the single user.

Why joining the cloud-native side?

Switching to cloud-based solutions is a great step for a coworking manager and therefore he should be aware of all the different advantages reachable with these systems. Firstly, we provide a complete management interface that grants full control over users and permissions. Through this interface it is possible to create tailored roles and assign permissions, every authorization can be shaped to be in charge over one or more functionalities. Secondly, the system is designed to meet the coworkings’ needs, access to spaces and resources should be managed in a flexible way, according to renting models and workstations. Thirdly, security is granted, a comprehensive log of access events is kept and authorizations can be modified in real time and with immediate results. Moreover, the software update is done automatically, the manager should not worry about it as system providers are responsible for it. This also works as a protection against cyber security threats. Another interesting point is related to costs, using a cloud-based solution all the costs associated with traditional server-based systems are called off.

The changing environment

The environment is fast changing and flexible solutions have assumed a central role now. Coworkings will play a key role for recovering, but they need security and flexibility above all. The attractiveness and the success of these structures depends on these features, and therefore suitable solutions should be implemented. Cloud-based access control system, like the one developed by us, at Sofia Locks, represents the needed tool to grant safety, security and flexibility to managers and users.