{"id":176991,"date":"2026-04-09T07:44:34","date_gmt":"2026-04-09T07:44:34","guid":{"rendered":"https:\/\/sofialocks.com\/?page_id=176991"},"modified":"2026-04-09T08:01:26","modified_gmt":"2026-04-09T08:01:26","slug":"support-email-variation-notice","status":"publish","type":"page","link":"https:\/\/sofialocks.com\/en\/support-email-variation-notice\/","title":{"rendered":"Support email VARIATION NOTICE"},"content":{"rendered":"\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

SUPPORT EMAIL VARIATION NOTICE<\/h2>\n\n\n\n

Pisogne, April 2026<\/p>\n\n\n\n

Dear customer,<\/p>\n\n\n\n

We would like to inform you that this email address will stop working soon. It will be replaced as follows.<\/p>\n\n\n\n

THIS REQUEST WAS RECEIVED CORRECTLY AND WILL BE TREATED AS SOON AS POSSIBLE.<\/p>\n\n\n\n

Hello! \ud83d\udc4b<\/p>\n\n\n\n

Thank you for reaching out to us. We have some exciting news to share: to provide you with even faster, high-quality technical assistance in your own language, we have reorganized our support team!
Starting today, all support requests are handled directly by the local competence centers of the ISEO Group.<\/p>\n\n\n\n

\u26a0\ufe0f FOR THE NEXT TIME:
To ensure your request is handled immediately, please use one of the following official channels:
1. Email: Resend your message to your dedicated regional address (see table below).
2. Phone: Call your local\u00a0support\u00a0team (see table below).
3. In-App\u00a0Support: Contact us directly via the Luckey or Vasho software by navigating to the\u00a0Support\/Help section.<\/p>\n\n\n\n

\ud83d\udccd Local Support Contacts:
Area \/ Region \ud83c\udf0d Email \ud83d\udce7 (Resend your request here) Phone \ud83d\udcde<\/p>\n\n\n\n

\ud83c\uddee\ud83c\uddf9 Italy\u00a0support.ita@iseo.com<\/a>\u00a0+39 0364088113<\/a>
\ud83c\uddec\ud83c\uddf7 South Europe & Balcans\u00a0support.ita@iseo.com<\/a>\u00a0+39 0364088113<\/a>
\ud83c\uddf2\ud83c\udde6 North Africa\u00a0support.ita@iseo.com<\/a>\u00a0+39 0364088113<\/a>
\ud83c\uddea\ud83c\uddf8 Iberia\u00a0support.iberica@iseo.com<\/a>\u00a0+34 918 844 106<\/a>
\ud83c\uddf5\ud83c\uddf9Portugal\u00a0support.iberica@iseo.com<\/a>\u00a0+34 918 844 106<\/a>
\ud83c\uddeb\ud83c\uddf7 France\u00a0support.france@iseo.com<\/a>\u00a0+33 (0) 825 007 667<\/a>
\ud83c\uddec\ud83c\udde7United Kindgdom\u00a0support.uk@iseo.com<\/a>\u00a0+44 (0) 203 608 02 32<\/a>
\ud83c\uddee\ud83c\uddeaIreland\u00a0support.uk@iseo.com<\/a>\u00a0+44 (0) 203 608 02 32<\/a>
\ud83c\uddfa\ud83c\uddf8 North America\u00a0support.uk@iseo.com<\/a>\u00a0+44 (0) 203 608 02 32<\/a>
\ud83c\udf0e Latin America\u00a0support.latam@iseo.com<\/a>\u00a0+57 315 2739613<\/a>
\ud83c\udde9\ud83c\uddea Germany\u00a0support.de@iseo.com<\/a>\u00a0+49 365 736 2168<\/a>
\ud83c\udde6\ud83c\uddf9 North & Central Europe\u00a0support.de@iseo.com<\/a>\u00a0+49 365 736 2168<\/a>
\ud83c\udf0f Asia Pacific\u00a0support.apac@iseo.com<\/a>\u00a0–
\ud83c\udf0d Middle East\u00a0support.me@iseo.com<\/a>\u00a0–
\ud83c\uddff\ud83c\udde6 Southern Africa\u00a0support.sa@iseo.com<\/a>\u00a0–<\/p>\n\n\n\n

Why this change? We want to be closer to you. By using the channels above, your request will go directly to the experts operating in your region, ensuring a faster and more effective resolution in your native language.<\/p>\n\n\n\n

Thank you for your cooperation and we apologize for this extra step, which is necessary to provide you with the best possible service. \u2728<\/p>\n\n\n\n

Best regards,<\/p>\n\n\n\n

The Sofia Locks & ISEO Team \ud83d\udd10\ud83d\ude80<\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

SUPPORT EMAIL VARIATION NOTICE Pisogne, April 2026 Dear customer, We would like to inform you that this email address will stop working soon. It will be replaced as follows. THIS REQUEST WAS RECEIVED CORRECTLY AND WILL BE TREATED AS SOON AS POSSIBLE. Hello! \ud83d\udc4b Thank you for reaching out to us. We have some exciting… Read More »Support email VARIATION NOTICE<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":19018,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"on","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-176991","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nSupport email VARIATION NOTICE - Sofia part of ISEO<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sofialocks.com\/en\/support-email-variation-notice\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support email VARIATION NOTICE - Sofia part of ISEO\" \/>\n<meta property=\"og:description\" content=\"SUPPORT EMAIL VARIATION NOTICE Pisogne, April 2026 Dear customer, We would like to inform you that this email address will stop working soon. 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It will be replaced as follows. THIS REQUEST WAS RECEIVED CORRECTLY AND WILL BE TREATED AS SOON AS POSSIBLE. Hello! \ud83d\udc4b Thank you for reaching out to us. We have some exciting… Read…","_links":{"self":[{"href":"https:\/\/sofialocks.com\/en\/wp-json\/wp\/v2\/pages\/176991","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sofialocks.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sofialocks.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sofialocks.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/sofialocks.com\/en\/wp-json\/wp\/v2\/comments?post=176991"}],"version-history":[{"count":0,"href":"https:\/\/sofialocks.com\/en\/wp-json\/wp\/v2\/pages\/176991\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sofialocks.com\/en\/wp-json\/wp\/v2\/media\/19018"}],"wp:attachment":[{"href":"https:\/\/sofialocks.com\/en\/wp-json\/wp\/v2\/media?parent=176991"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sofialocks.com\/en\/wp-json\/wp\/v2\/categories?post=176991"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sofialocks.com\/en\/wp-json\/wp\/v2\/tags?post=176991"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}