{"id":51814,"date":"2025-09-01T12:24:10","date_gmt":"2025-09-01T12:24:10","guid":{"rendered":"https:\/\/sofialocks.com\/?p=51814"},"modified":"2025-09-01T12:24:10","modified_gmt":"2025-09-01T12:24:10","slug":"from-hardware-to-system-luckeys-status-report-just-got-smarter","status":"publish","type":"post","link":"https:\/\/sofialocks.com\/en\/from-hardware-to-system-luckeys-status-report-just-got-smarter\/","title":{"rendered":"From Hardware to System: Luckey\u2019s Status Report Just Got Smarter"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">At Luckey, we believe that proactive monitoring is key to managing secure and efficient spaces. That\u2019s why we\u2019re excited to announce the <strong>renewal of the Hardware Status Report<\/strong>, which is now evolving into the more powerful and versatile <strong>System Status Report<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This isn\u2019t just a name change. The feature now includes broader monitoring capabilities, smarter alerts, and greater flexibility for administrators\u2014making it easier than ever to stay in control of your environment.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"498\" src=\"https:\/\/sofialocks.com\/wp-content\/uploads\/2025\/09\/Luckey-FE-System-Status-Report-1024x498.png\" alt=\"\" class=\"wp-image-51821\" srcset=\"https:\/\/sofialocks.com\/wp-content\/uploads\/2025\/09\/Luckey-FE-System-Status-Report-1024x498.png 1024w, https:\/\/sofialocks.com\/wp-content\/uploads\/2025\/09\/Luckey-FE-System-Status-Report-300x146.png 300w, https:\/\/sofialocks.com\/wp-content\/uploads\/2025\/09\/Luckey-FE-System-Status-Report-768x373.png 768w, https:\/\/sofialocks.com\/wp-content\/uploads\/2025\/09\/Luckey-FE-System-Status-Report-50x24.png 50w, https:\/\/sofialocks.com\/wp-content\/uploads\/2025\/09\/Luckey-FE-System-Status-Report-1600x778.png 1600w, https:\/\/sofialocks.com\/wp-content\/uploads\/2025\/09\/Luckey-FE-System-Status-Report-1536x747.png 1536w, https:\/\/sofialocks.com\/wp-content\/uploads\/2025\/09\/Luckey-FE-System-Status-Report-2048x996.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">A More Complete View of Your System<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Originally designed to track the real-time status of smart locks and gateways, the Hardware Status Report helped facility managers detect battery or connectivity issues before they could affect operations. With this update, we\u2019ve expanded both the <strong>scope<\/strong> and <strong>precision<\/strong> of the report.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>System Status Report<\/strong> can now monitor:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Smart Locks<\/strong> battery levels<\/li>\n\n\n\n<li><strong>HyperGate LITE\/PRO<\/strong> connectivity<\/li>\n\n\n\n<li><strong>HyperGate Atlas<\/strong> connectivity<\/li>\n\n\n\n<li><strong>License usage thresholds<\/strong> \u2014 get alerts when you&#8217;re nearing your subscription limits<\/li>\n\n\n\n<li><strong>Expiring credentials<\/strong> \u2014 receive warnings for credentials that will expire within a set number of days<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This broader visibility allows organizations to monitor not only hardware reliability, but also the overall health of their access control ecosystem.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">External Email Support<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">One of the most requested features is finally here: you can now <strong>add external email recipients<\/strong> to the report distribution list. This means you can share status updates with people <strong>outside your organization or Luckey platform<\/strong>, such as maintenance providers, security partners, or regional facility managers\u2014without requiring them to have Luckey accounts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s a simple but powerful way to extend visibility and ensure the right people are informed, even if they\u2019re not part of your internal system.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Smarter Alerts, Less Noise<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You\u2019re still in control of <strong>who receives the report<\/strong>, how often notifications are repeated, and what thresholds should trigger an alert. Reports are generated <strong>every hour<\/strong>, but are only sent out when a condition is met\u2014ensuring that the information you receive is always relevant and actionable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why This Matters<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The upgraded System Status Report reflects our commitment to giving organizations more tools for <strong>preventative maintenance<\/strong>, <strong>real-time oversight<\/strong>, and <strong>automated incident response<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Whether you&#8217;re managing a co-living building, an office, a university campus, or a multi-site enterprise, you now have a smarter way to keep your access control infrastructure running smoothly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The upgraded System Status Report reflects our commitment to giving organizations more tools for preventative maintenance, real-time oversight, and automated incident response.<\/p>\n","protected":false},"author":11,"featured_media":51815,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[54],"tags":[],"class_list":["post-51814","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-producttechnology-en-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - 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