{"id":7979,"date":"2018-03-08T10:41:00","date_gmt":"2018-03-08T10:41:00","guid":{"rendered":"https:\/\/sofialocks.com\/cisco-spark-and-sofia-locks-releasing-the-value-of-physical-and-digital-collaboration\/"},"modified":"2022-12-15T17:02:52","modified_gmt":"2022-12-15T17:02:52","slug":"cisco-spark-and-sofia-locks-releasing-the-value-of-physical-and-digital-collaboration","status":"publish","type":"post","link":"https:\/\/sofialocks.com\/fr\/cisco-spark-and-sofia-locks-releasing-the-value-of-physical-and-digital-collaboration\/","title":{"rendered":"Cisco Spark et Sofia Locks : lib\u00e9rer la valeur de la collaboration physique et num\u00e9rique"},"content":{"rendered":"\n

Article original, en anglais, sur <\/em>\n Blogs de Cisco<\/em>\n<\/a>; post par <\/em>\n Anna Testa,<\/em>\n<\/a> Cisco<\/em> <\/p>\n\n

Il est temps de dire adieu aux march\u00e9s enti\u00e8rement bas\u00e9s sur des produits physiques. Bienvenue dans la nouvelle normalit\u00e9, l’\u00e8re du service, de l’As-a-Service<\/em>. <\/p>\n\n

Ce processus irr\u00e9versible est appel\u00e9 \u00a0\u00bb servitisation\u00a0\u00bb<\/em>: une transformation dans laquelle la plupart des produits physiques sont compl\u00e9t\u00e9s par des services. Ces nouveaux services aident les entreprises \u00e0 attirer davantage de clients et \u00e0 cr\u00e9er un \u00e9cosyst\u00e8me \u00e0 la fois physique et num\u00e9rique(cyber-physique<\/em>) de produits et de services en interaction. Lorsque la servitisation rencontre les technologies de l’information (TIC), le ph\u00e9nom\u00e8ne de num\u00e9risation g\u00e9n\u00e9ralis\u00e9e s’acc\u00e9l\u00e8re, au point de devenir un ph\u00e9nom\u00e8ne qui bouleverse le monde des affaires. <\/p>\n\n

Exemple concret : l’ann\u00e9e derni\u00e8re, l’\u00e9quipe de Cisco en Italie a travaill\u00e9 avec Sofia Locks, un fabricant de premier plan de syst\u00e8mes de contr\u00f4le d’acc\u00e8s innovants, pour int\u00e9grer les API Cisco Spark<\/strong> aux serrures intelligentes de Sofia Locks<\/strong> et \u00e0 sa plateforme technologique en nuage Jago<\/strong>. Le r\u00e9sultat est une fusion puissante d’un produit physique avec des capacit\u00e9s num\u00e9riques. Il s’agit d’un syst\u00e8me de contr\u00f4le d’acc\u00e8s flexible et s\u00e9curis\u00e9 bas\u00e9 sur le cloud qui transforme votre smartphone en cl\u00e9 num\u00e9rique. <\/p>\n\n

En s’appuyant sur les capacit\u00e9s de collaboration de Cisco Spark, Sofia a cr\u00e9\u00e9 un service d'\u00a0\u00bbassistance rapide par chat\u00a0\u00bb, qui permet un syst\u00e8me de contr\u00f4le d’acc\u00e8s s\u00e9curis\u00e9 et flexible pour les clients dans diff\u00e9rents sc\u00e9narios. Gr\u00e2ce \u00e0 l’interface Cisco Spark, les techniciens d’assistance peuvent envoyer des commandes telles que \u00ab\u00a0demander une nouvelle autorisation d’acc\u00e8s\u00a0\u00bb ou \u00ab\u00a0ouvrir ce port sp\u00e9cifique pour cet utilisateur sp\u00e9cifique \u00e0 ce moment pr\u00e9cis\u00a0\u00bb via un chat s\u00e9curis\u00e9. Ce syst\u00e8me de contr\u00f4le d’acc\u00e8s personnalis\u00e9 augmente la convivialit\u00e9 et fait gagner du temps au personnel d’assistance. <\/p>\n\n

https:\/\/www.youtube.com\/watch?v=Kdf8zr9cEVc<\/a><\/p>\n\n

Cas d’utilisation<\/strong><\/h2>\n\n

Des lieux de travail intelligents<\/strong><\/h3>\n\n

Les processus de travail actuels sont plus collaboratifs et transitoires qu’auparavant, les travailleurs utilisant des espaces de travail flexibles selon leurs besoins. Avec la solution Sofia-Cisco, l’acc\u00e8s aux zones de travail est aussi flexible que le travail lui-m\u00eame. Supposons qu’un invit\u00e9 dans un espace de collaboration souhaite r\u00e9server une salle de r\u00e9union. Il lui suffit d’ouvrir l’application Cisco Spark, de demander par l’interm\u00e9diaire du robot de<\/em> salle de r\u00e9union et de noter la salle \u00e0 laquelle il veut acc\u00e9der. Le processus se termine par l’envoi d’une cl\u00e9 virtuelle \u00e0 l’utilisateur afin qu’il puisse se connecter directement avec son smartphone. <\/p>\n\n

Le r\u00e9sultat : moins de temps pass\u00e9 \u00e0 la r\u00e9ception, plus de badges, des affaires beaucoup plus rapides. <\/strong><\/p>\n\n

Infrastructures intelligentes<\/strong><\/h3>\n\n

Pensez \u00e0 une infrastructure \u00e9lectrique ou de r\u00e9seau typique, avec d’innombrables armoires d’\u00e9quipement r\u00e9parties sur une grande structure. La gestion des cl\u00e9s de toutes ces armoires peut \u00eatre un v\u00e9ritable cauchemar. Sofia et Cisco travaillent ensemble pour r\u00e9soudre ce probl\u00e8me. Un technicien qui doit acc\u00e9der \u00e0 une armoire en cas d’urgence n’aura pas \u00e0 se soucier d’avoir une cl\u00e9 physique. Cisco Spark demandera \u00e0 la salle de contr\u00f4le d’acc\u00e9der \u00e0 une porte sp\u00e9cifique par chat et recevra la cl\u00e9 virtuelle correspondante en temps r\u00e9el. <\/p>\n\n

R\u00e9sultat : aucun co\u00fbt de gestion ou de livraison de cl\u00e9s.<\/strong><\/p>\n\n

Hospitalit\u00e9<\/strong><\/h3>\n\n

Les h\u00f4tels et les Bed&Breakfasts peuvent d\u00e9sormais offrir un meilleur service \u00e0 leurs clients, en r\u00e9duisant les co\u00fbts d’exploitation directs. Imaginez un voyageur dont le vol a \u00e9t\u00e9 retard\u00e9 et qui se trouve \u00e0 la porte de son B&B sans cl\u00e9 \u00e0 3 heures du matin. Le client utilise une application pour smartphone pour demander l’acc\u00e8s \u00e0 sa chambre. Le service client\u00e8le re\u00e7oit la demande, utilise Cisco Spark pour confirmer la r\u00e9servation et le num\u00e9ro de chambre de l’utilisateur et envoie les identifiants de connexion via la plateforme cloud de Jago. <\/p>\n\n

R\u00e9sultat : un voyageur fatigu\u00e9 peut entrer dans la chambre imm\u00e9diatement, sans attendre une cl\u00e9 physique.<\/strong><\/p>\n\n

Conclusions<\/strong><\/h3>\n\n

Les cl\u00e9s et les badges physiques ont un impact consid\u00e9rable sur les co\u00fbts d’exploitation de nombreuses entreprises. Gr\u00e2ce \u00e0 Sofia Locks et Cisco, les organisations peuvent r\u00e9duire consid\u00e9rablement l’impact de ces d\u00e9penses en virtualisant toutes les cl\u00e9s. En outre, les cl\u00e9s virtuelles sont num\u00e9riques, ce qui signifie qu’elles peuvent \u00eatre transf\u00e9r\u00e9es par chat s\u00e9curis\u00e9, tout comme un message. Le processus de g\u00e9n\u00e9ration et d’attribution des cl\u00e9s peut \u00eatre enti\u00e8rement automatis\u00e9 par le logiciel, ce qui accro\u00eet l’efficacit\u00e9 de l’organisation. Ensemble, Sofia Locks et Cisco Spark montrent comment les technologies num\u00e9riques bas\u00e9es sur le cloud peuvent \u00eatre la cl\u00e9 de l’innovation et de la productivit\u00e9. <\/p>\n\n

\u00c0 propos des auteurs : Anna Testa fait partie de l’\u00e9quipe de num\u00e9risation de Cisco en Italie et Alessandro Nacci est directeur g\u00e9n\u00e9ral de Sofia Locks.<\/p>\n","protected":false},"excerpt":{"rendered":"

Article original, en anglais, sur Blogs de Cisco ; post par Anna Testa, Cisco Il est temps de dire adieu aux march\u00e9s enti\u00e8rement bas\u00e9s sur des produits physiques. Bienvenue dans la nouvelle normalit\u00e9, l’\u00e8re du service, de l’As-a-Service. Ce processus irr\u00e9versible est appel\u00e9 \u00a0\u00bb servitisation\u00a0\u00bb: une transformation dans laquelle la plupart des produits physiques sont… Lire la suite »Cisco Spark et Sofia Locks : lib\u00e9rer la valeur de la collaboration physique et num\u00e9rique<\/span><\/a><\/p>\n","protected":false},"author":4,"featured_media":6759,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[64],"tags":[],"class_list":["post-7979","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-controle-dacces"],"yoast_head":"\nCisco Spark et Sofia Locks : lib\u00e9rer la valeur de la collaboration physique et num\u00e9rique - Sofia part of ISEO<\/title>\n<meta name=\"description\" content=\"Article original, en anglais, sur Blogs de Cisco ; 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