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Virtual Intercom

  • Add-ons

The Luckey Virtual Intercom Add-on introduces a new era of contactless visitor access for residential buildings, offices, and gated communities. Designed to replace traditional intercom systems with a modern, cloud-based alternative, this solution allows visitors to initiate secure video calls by simply scanning a QR code—called a HyperTile—positioned at the building entrance.

With no physical buttons, wiring, or control panels required, property owners and managers can offer a streamlined and elegant experience for both visitors and residents. Once the call is received via the Luckey mobile app, authorized users can verify the visitor through live video and unlock the door remotely—anytime, from anywhere.

Why choose the Virtual Intercom Add-on?

  • Easy and quick to deploy
    HyperTiles can be installed in minutes and are configured entirely through the Luckey Tools and Web applications.
  • No intercom hardware required
    Eliminates the cost and complexity of legacy intercom devices and wiring.
  • Secure remote access management
    Calls are routed only to verified users, and door unlocking is controlled through the Luckey app.
  • Customizable extension groups
    Administrators can define which units or private areas are visible and callable from each intercom point.
  • Real-time video calls, answer from anywhere
    Visitors and residents connect through a live, browser-based video session without needing any app installation on the visitor’s side.
  • Location-based access control
    Optional geolocation settings ensure that calls can only be initiated by users physically present near the property.
  • Perfect for multi-tenant and mixed-use buildings
    Designed to support complex environments with different user roles, privacy levels, and access needs.

With the Virtual Intercom Add-on, Luckey offers a future-ready, privacy-first solution to simplify guest access while maintaining control and visibility over your property’s security infrastructure. It’s the modern entry experience your building deserves.

Available Subscriptions

Feature Name Voice Video Advanced Check-In
Use case Small condos uo to 60 apartments. Small offices, with max 60 tenants Mid size condos uo to 150 apartments. Small offices, with max 150 tenants Big residential buildings (condos, student housing, co-living), big workspaces. Short term rental holidays facilities, hospitality
Compatibility Basic Basic / Enterprise Basic / Enterprise Basic / Enterprise
Max number of extensions 60
You can manage up to 60 extension
150
You can manage up to 150 extension
UNLIMITED 1
Person Limit per Extension 2
Max 2 calls recipients for each extension (apartment, office, etc..)
4
Max 4 calls recipients for each extension (apartment, office, etc..)
UNLIMITED
Unlimited calls recipients for each extension (apartment, office, etc..)
5
Max 5 calls recipients
Video Call No Yes Yes Yes
Max call duration 60 sec 60 sec 120 sec 300 sec
Groups & Filtering No
Flat list of all extensions only.
No
Flat list of all extensions only.
Yes
Organize extensions by floor, department, or company.
No
Flat list of all extensions only.
Reception Priority No
Strict alphabetical sorting.
No
Strict alphabetical sorting.
Yes
Flag specific extensions (e.g., Front Desk) to appear at top.
No
Strict alphabetical sorting.
Visibility Control No
All active extensions are listed publicly.
No
All active extensions are listed publicly.
Yes
Admins can hide specific extensions from the public list.
No
All active extensions are listed publicly.
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