The real-estate market is facing a deep processing stage, namely the fast-changing needs of customers, which are increasingly oriented towards “as-a-service”. Flexible and “mobile-first” offers, combined with the new enabling technologies, have thus led real-estate operators to rethink the way they act on the market. Thanks to the affirmation of flexible spaces, users have started using spaces in an agile way, and managers have organized the resources along with the most advanced paradigm of the sharing economy. The labor market has seen the birth of co-working or pro-working spaces (flexible working), the residential one the affirmation of co-living spaces (flexible housing), and retail one the creation of smart retail spaces (flexible retail).

Access control systems become enablers of the businesses where users often change

In this context access control systems play a fundamental role and become enablers of the businesses where users often change, for example, the short-term rental ones. Technology is essential, as it guarantees fast and efficient processes, which meet the need for maximum flexibility of users and managers, and allow companies to keep up with the fast-changing responsive market. Short-term rent businesses become sustainable when end-users can access the rented space through their personal smartphone. In this way costs can be cut, thanks to the digital authorization system, the connection of this one with the purchase and billing services, and the total elimination of physical keys (which will no longer be delivered and recorded).

During COVID 19 and the related practices of social distancing an access control system is an important advantage, as it allows a complete authorization flow and remote management. The use of completely touch-less solutions, which use radio technology to open gateways, allow to increase health safety and reduce the occasions of contact with surfaces. The introduction of smart systems, like the ones of Sofia Locks, allows automatic control of the capacity of the buildings, as it authorizes the distribution of access keys only if the building still has free stations.

The digitalization breaks down the friction by making all the fundamental touchpoints a seamless process

What has been described is possible thanks to the process of digitization of access management, which is the first point of contact between the user and the building. The digitalization, as pointed out above, breaks down the friction by making all the fundamental touchpoints a seamless process. This is a game changer, especially in this case where access is the turning point of the economical transaction.