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Digital transformation in the facility management

The affirmation of innovative solutions in the technological field and the establishment of new paradigms, like the Internet of Things (IoT) and the Data Management, have led the way to innovative scenarios, where the cognitive and decision making processes about the management of the building event are the main issue. Digital technologies produce a great amount of data, useful to define strategies aimed at cost reduction and the improvement of building performance and service quality. These cutting-edge solutions have revolutionized the whole facility management approach.

Facility managements trends

Facility management should ensure a good environment within the building, and support people and activities, by providing the appropriate functionality and quality of experience. To do so, managers should understand and address social, business and process issues that impact the infrastructures. Smart solutions allow facility managers to do so, as they empower problem solving, give rise to new opportunities and enable an approach aimed at expanding their role and capabilities. The trend is growing, as the facility management services are predicted to grow from 39.5 billion in 2020 to USD 65.5 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 10.6% during the forecast period, as stated by the Market and Market Analysis.

Facility management software

Facility management solutions must be multi-level now, they should enable an easy management of all the processes, from the real estate management, to asset maintenance, workplace relocation, and reservation management. Managers must be able to do all these operations in any moment, everywhere and from any devices, this is where cloud technology comes into play. Cloud-native solutions have been designed to support facility management, as they enable the remote and on-side management of many different locations. The multi-side management allows to control all the premises from one single panel, switching from one location to the others with just a click. Also the workplace relocation and the reservation management are simplified thanks to cloud technology, as it makes spaces become flexible and modular, and they can be reshaped along with users’ needs. Moreover, it allows to improve the autonomy of the users, as the booking process is fully self-service, and of the managers, as they can manage all the permissions through a single panel. Cloud-native solutions not only allow the facility management to become multi-level, but also enhance security and collaboration among users and subsidiaries present in all the multiple locations, they also represent a secure hosting of critical data, and an instrument to optimize a quick disaster recovery.

Therefore, the real value of facility management is the ability to empower the development of the technological solutions that are becoming widespread in our society, like Cloud Computing, and the Internet of Things. These technologies are not only changing the facility management, by improving the management process from the efficiency, quality and speed point of view, but they are also enhancing the redesigning of cities, to give life to smart cities. At Sofia Locks we are aware that technology should merge with the buildings and the surroundings and become natural in our environment, in this way it will create value for citizens, business, and institutions, and the whole society.